Privacy Policy

Effective Date: September 2026
Last Updated: September 2026

MOVCH Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website movchagency.com (the "Site"). Please read this policy carefully. By using the Site, you agree to the practices described herein.

1. Data Controller

MOVCH Agency
State of New Mexico, United States
Email: contact@movchagency.com

2. Information We Collect

Information You Provide:

• Contact information (name, email address) when you reach out to us via email or contact forms
• Any other information you voluntarily submit

Automatically Collected Information:

• IP address, browser type, operating system
• Pages visited, time spent on pages, referring URLs
• Device identifiers and general location data

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Improve and optimize our website and user experience
• Ensure the security and proper functioning of the Site
• Comply with legal obligations

4. Legal Basis for Processing (for EEA/UK visitors)

If you are located in the European Economic Area or United Kingdom, we process your data based on:

• Consent (Article 6(1)(a) GDPR) — for non-essential cookies and marketing communications
• Legitimate Interest (Article 6(1)(f) GDPR) — for website security, analytics, and service improvement
• Contractual Necessity (Article 6(1)(b) GDPR) — when processing is needed to fulfill a service request

5. Cookies & Tracking Technologies

Our Site uses cookies. A consent banner allows you to accept or reject non-essential cookies before they are placed on your device.

Types of cookies used:

• Essential Cookies: Required for basic site functionality (e.g., cookie consent preferences). These do not require consent.
• Analytics Cookies: Help us understand how visitors interact with our Site. Only activated with your explicit consent.
• Marketing Cookies: Used for targeted advertising. Only activated with your explicit consent.

You can manage your cookie preferences at any time via the "Cookie Settings" link in our footer, or through your browser settings.

6. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

• Service Providers: Hosting (Netlify, Inc. — San Francisco, CA), analytics tools (only if you consent to analytics cookies)
• Legal Requirements: If required by law, regulation, or legal process

7. Data Retention

We retain personal data for up to 3 years from your last interaction with us, unless a longer retention period is required by law. Cookie consent records are retained for the duration required by applicable regulations (typically 12 months before re-consent is requested).

8. Data Transfers

Our Site is hosted by Netlify, Inc. (USA). If you are located outside the United States, please be aware that your data may be transferred to and processed in the United States. For EEA/UK visitors, such transfers are protected by Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Your Rights

All Users:

• You may contact us to request access to, correction of, or deletion of your personal data
• You may opt out of marketing communications at any time

EEA/UK Residents (GDPR):

• Right of access, rectification, erasure, portability, restriction, and objection
• Right to withdraw consent at any time
• Right to lodge a complaint with your local Data Protection Authority

California Residents (CCPA/CPRA):

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

New Mexico Residents:

• Under the New Mexico Unfair Practices Act (NMSA 57-12-1 et seq.), you are protected against unfair or deceptive trade practices. We are committed to honest, transparent data handling.
• You may contact us at any time to request information about the data we hold about you

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, secure hosting, and access controls. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Do Not Track

Our Site respects "Do Not Track" browser signals. When detected, no analytics or marketing cookies will be activated regardless of prior consent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

14. Contact Us

For any questions about this Privacy Policy or to exercise your rights:
MOVCH Agency
Email: contact@movchagency.com
State of New Mexico, United States

Last updated: September 2026